All Three Cheers Blooms arrangements are shipped via FedEx Overnight. Packages typically arrive by midday on your selected delivery date.

If your order doesn’t arrive as expected, please email us and we’ll walk you through the options available to make it right.

Order by 5:00 PM ET to be eligible for next‑day delivery. If a delivery date is unavailable, we’ve unfortunately sold out for that day

Your flowers have traveled far to reach you, so please place them in fresh, room‑temperature water as soon as possible. Any flat or drooping petals should perk up with water and the included flower food.
If a petal is bruised during transit, don’t worry, your flowers aren’t ruined. Simply remove that petal.

• Remove any foliage that may be submerged in water

• Trim stems at a 45‑degree angle to help flowers drink more easily

• For best longevity, change the water and re‑trim stems every 2-3 days

• Place your bouquet in a cool area, away from direct sunlight and heat

Enjoy your blooms 🌸

1. What is your refund policy for floral gifts?
Because our flowers are fresh and thoughtfully prepared just for you, we’re unable to accept returns on perishable items such as flowers or plants. We also cannot accept returns on custom or personalized orders, personal care items, or materials considered hazardous or flammable. If something doesn’t feel quite right with your order, please don’t hesitate to email bloom@threecheersblooms.com we’re always happy to review and help where we can.

2. What if I’m concerned about the quality of my bouquet?
We put so much love and care into every arrangement and want your bouquet to arrive looking beautiful. If you have any concerns about the quality of your flowers, please contact us as soon as your bouquet arrives so we can take care of it and make things right.

3. What if my bouquet arrives later than expected?
If your bouquet arrives a day later than your selected delivery date, please email us a photo of the flowers at bloom@threecheersblooms.com so we can assess their condition. Our blooms are packaged with care and hydration, so they arrive fresh with minor delays. In the rare case your bouquet arrives more than one day late due to shipping, please reach out right away. Our team will do everything we can to support you.

TERMS OF USE

This service is operated by Three Cheers Blooms and its parent, subsidiaries, and affiliates (collectively, “Three Cheers Blooms”). By using or accessing Three Cheers Blooms services, communications, or ordering channels (including email contact at bloom@threecheersblooms.com), you agree to be bound by all the terms and conditions contained in this Terms of Use Agreement (“Agreement”).

Please read this Agreement carefully. By using our services, you represent that you are at least 18 years old, or that you are the minimum legal age required to enter into a binding contract in the jurisdiction in which you are located.

In addition, when you use any current or future service, communication channel, or platform operated by Three Cheers Blooms, you will also be subject to the terms and conditions of this Agreement. Please retain a copy of this Agreement for your records. We may modify this Agreement from time to time. Any changes will be posted in an updated Terms of Use document, and continued use of our services constitutes acceptance of the modified terms. You should review this Agreement periodically.

USER COMMENTS

We welcome your comments about our services. However, any comments, feedback, notes, messages, ideas, suggestions, or other communications (collectively, “Comments”) sent to us by any means, including email or other communication methods, shall be and remain the exclusive property of Three Cheers Blooms.

Your submission of any such Comments constitutes an irrevocable assignment to Three Cheers Blooms of all worldwide rights, titles, and interests in any copyrights and other intellectual property rights in the Comments. Accordingly, Three Cheers Blooms and its affiliates may use, reproduce, disclose, publish, and distribute such material for any purpose whatsoever, without restriction or compensation. Please do not submit confidential information or original creative materials you do not wish to assign to us.

PRIVACY POLICY

Please review our Privacy Policy, which governs how we collect and use information. The terms of the Privacy Policy are incorporated into this Agreement.

TRADEMARKS

Three Cheers Blooms and all associated names, logos, product names, designs, graphics, and trade dress are trademarks or trade dress of Three Cheers Blooms or their respective owners, protected under United States and international trademark laws. All rights are reserved.

Nothing in this Agreement grants you any license or right to use any trademark, logo, or proprietary material of Three Cheers Blooms without prior written consent.

COPYRIGHT

All content, including text, images, photographs, graphics, design elements, and other materials associated with Three Cheers Blooms, are owned by or licensed to Three Cheers Blooms and are protected under U.S. and international copyright laws.

Content is provided for personal, non-commercial use only. You may not copy, reproduce, distribute, display, perform, modify, publish, sell, or use any content for commercial purposes without express written consent from Three Cheers Blooms.

For permission requests, please contact bloom@threecheersblooms.com.

NOTICE OF COPYRIGHT INFRINGEMENT

Three Cheers Blooms respects the intellectual property rights of others. If you believe that your copyrighted work has been infringed, please provide the following information:

• Identification of the copyrighted work claimed to have been infringed

• Identification of the allegedly infringing material

• Your name, address, telephone number, and email address

• A statement of good faith belief that the use is unauthorized

• A statement that the information provided is accurate and authorized under penalty of perjury

• Your electronic or physical signature

Copyright Agent:

THREE CHEERS BLOOMS
PO BOX 0000
MIAMI, FL 33312

LICENSE AND ACCESS

Three Cheers Blooms grants you a limited, revocable, and nonexclusive license to access and use our services for personal purposes. This license does not allow any commercial use, resale, data mining, copying of account information, or exploitation of content without express written consent.

Any unauthorized use will immediately terminate the license granted by Three Cheers Blooms.

You may create a hyperlink to Three Cheers Blooms’ home or primary ordering contact provided it is not misleading, derogatory, or offensive and does not use any logo or trademark without written permission.

THIRD-PARTY AND CO-BRANDED SERVICES

Our services may include references or links to third-party services. These are provided for convenience only. Three Cheers Blooms does not endorse or control third-party services and is not responsible for any transactions, losses, or damages that may result from your dealings with any third party.

YOUR RESPONSIBILITIES

You agree to comply with all applicable laws and to use our services only for lawful purposes. All information you provide in connection with an order or transaction must be accurate and current. You agree to pay all charges incurred using your payment method, including applicable taxes.

You agree not to interfere with the operation or security of Three Cheers Blooms services, including attempting unauthorized access, transmitting harmful content, or sending unsolicited communications.

Products are delivered via independent carriers. Title and risk of loss pass to you upon delivery to the carrier.

PRODUCT INFORMATION

We strive for accuracy in product descriptions; however, we do not guarantee that descriptions, pricing, or availability are error-free or current. Prices are quoted in U.S. Dollars unless otherwise stated.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Three Cheers Blooms, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including attorneys’ fees) arising from your use of our services or violation of this Agreement.

COLORS

We make reasonable efforts to display product colors accurately, but actual colors may vary due to monitor settings.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Services are provided “as is” and “as available.” To the fullest extent permitted by law, Three Cheers Blooms disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

Three Cheers Blooms shall not be liable for any direct or indirect damages arising from use or inability to use our services, even if advised of the possibility of such damages. Some jurisdictions may not allow certain limitations, in which case applicable rights may vary.

APPLICABLE LAW AND DISPUTES

This Agreement is governed by the laws of the United States and the State of Colorado, without regard to conflict-of-law principles.

Any dispute shall be resolved by confidential arbitration in Denver County, Colorado, under JAMS Streamlined Arbitration Rules. Three Cheers Blooms may seek injunctive relief in court for intellectual property violations. No arbitration shall be joined with any class or group proceeding.

MISCELLANEOUS LEGAL PROVISIONS

We may modify, suspend, or discontinue services at any time without notice. Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship.

If any provision is deemed unenforceable, the remaining provisions shall remain in full effect. This Agreement constitutes the entire agreement between you and Three Cheers Blooms.

All rights not expressly granted herein are reserved by Three Cheers Blooms.

PRIVACY POLICY

Last updated: August 22, 2024

This Privacy Policy describes how Three Cheers Blooms (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you communicate with us, use our services, or make a purchase through our ordering channels, including email communication at bloom@threecheersblooms.com (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we will update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected in the past 12 months personal information from a variety of sources. The information we collect depends on how you interact with us.

In addition to the specific uses described below, we may use personal information to:

• Communicate with you

• Provide, improve, and customize the Services

• Comply with legal obligations

• Enforce applicable terms

• Protect our business, rights, and customers

What Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

This may include:

• Contact details: name, address, phone number, email

• Order information: billing address, shipping address, payment confirmation, email, phone number

• Account information: username, password, and security-related information

• Shopping information: items viewed, added to cart, purchases, reviews, referrals, gift cards, or loyalty data

• Customer support information: communications you send to us

If you choose not to provide certain information, some Services or features may not be available to you.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). This may include:

• Device and browser information

• IP address

• Network connection details

• Interaction and activity data

Information We Obtain from Third Parties

We may receive information about you from third parties such as:

• Service providers that support our operations (e.g., Shopify)

• Payment processors that process transactions securely

• Marketing and analytics partners using cookies, pixels, or similar technologies

Any information we obtain from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use personal information to:

• Process payments and fulfill orders

• Send order confirmations and communications

• Manage accounts and transactions

• Arrange shipping, returns, or exchanges

Shopify may process your information in accordance with its own Privacy Policy.

Marketing and Advertising

We may use your information to send promotional communications by email or other permitted channels and to tailor advertising and content.

Security and Fraud Prevention

We use personal information to detect and prevent fraudulent, illegal, or malicious activity. You are responsible for safeguarding your account credentials. If you believe your account has been compromised, please contact us immediately.

Communicating with You and Service Improvement

We use personal information to respond to inquiries, provide customer support, and improve our Services.

Cookies

We use Cookies to operate and improve our Services, remember user preferences, analyze performance, and support marketing efforts. Shopify-specific cookie information is available at:
https://www.shopify.com/legal/cookies

You can control Cookies through your browser settings, though limiting Cookies may affect functionality. Our Services do not respond to “Do Not Track” signals.

How We Disclose Personal Information

We may disclose personal information:

• To service providers who support our operations

• To business and marketing partners

• With your direction or consent

• To affiliates within our corporate group

• In connection with business transactions or legal obligations

Categories of Information Disclosed (Past 12 Months)

• Identifiers and contact details

• Commercial and transaction information

• Internet activity and Usage Data

• Approximate geolocation (via IP address)

We do not use or disclose sensitive personal information without consent or to infer personal characteristics.

User-Generated Content

If you submit reviews or other public content, it will be publicly accessible. We cannot control how others use information you make public.

Third-Party Websites and Links

We are not responsible for the privacy practices, content, or security of third-party sites or platforms linked through our Services.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion of a child’s information.

Security and Retention

No system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have the right to:

• Access or know your personal information

• Delete personal information

• Correct inaccurate information

• Receive a portable copy of your information

• Restrict or object to processing

• Withdraw consent

• Appeal denied requests

You may also opt out of promotional emails using the unsubscribe link. Transactional messages will still be sent as needed.

Complaints

If you have concerns about our privacy practices, contact us using the information below. You may also have the right to lodge a complaint with a data protection authority.

International Users

Your personal information may be processed outside your country of residence. Where required, we rely on lawful data transfer mechanisms such as Standard Contractual Clauses.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 bloom@threecheersblooms.com

ACCESSIBILITY STATEMENT

The Three Cheers Blooms team is committed to creating inclusive digital experiences for all customers. We are dedicated to providing a quality online experience to customers with disabilities that is full and equal to the experience provided to customers without disabilities.

To support these accessibility goals, Three Cheers Blooms is committed to ensuring that our digital services and communications are designed, developed, and maintained in substantial conformance with generally recognized and accepted accessibility guidelines and standards (the “Standards”). As accessibility standards evolve over time, we will make reasonable efforts to keep our services aligned with applicable best practices.

Our accessibility efforts are reviewed and assessed on a recurring basis from both an engineering and user‑experience perspective.

Please be aware that our accessibility efforts are ongoing. If you have any questions, feedback, or concerns regarding the accessibility of any part of our services, we encourage you to contact us so we can assist you.

Contact us at: bloom@threecheersblooms.com